OzSlartibartfast

Hi Partev, I've now got hold of a USB device. When I plug it in, I get a stable green light on the USB end of the device and flashing red light on the ethernet end. I don't have a battery for this guitar - it was bought second hand. When I read the instructions for flashing the firmware on the Variax, it says I need a battery in the guitar but other users have told me I don't need this. Can you clarify please? Are there any other steps I can take or do you think it needs to go in for a service? Thanks.

Thanks for getting back to me Partev. That's exactly what I did. I'm currently trying to source a USB device to reflash.

I have a JTV 89 and a Helix floor. I used them both at a gig the other night with no issues. Tonight I upgraded the Helix from 3.10 to 3.11 and now the Variax knobs don't light up anymore when connected to the Helix. When I connect the Variax via VDI to the Helix, Workbench HD can see the Helix. It's just that the Variax won't light up or enable me to use any Variax functions with the Helix. I still get sound from the mags. Has anyone had anything similar happen? Any ideas?