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Zefinho

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  1. Hi. Yes custommer support is really good, they replied almost immediatly. Super fast. The bad news are that according to them it is most likely a hardware issue, as in your case. I still tried the factory reset and re-installed the firmware updates. No change in the behaviour. Also contacting the seller today for a replacement. Hopefully we get to be luckier the second time around and don't have trouble again. I bought it online but i'm thinking I'll drive to the physical store to try out the replacement in the store, even if I'm going to spend more time and money that way. I also still think this is exactly the right wireless connector for me, as long as I get a properly working one;) Best of luck for you too. I'll post some news. Cheers
  2. Hello. I bought a new Relay G75 wireless transmitter received it in the mail today. Like you, despite having read some not so good opinions, even in this forum before buying, I decided to take a leap of faith. I read the advanced manual beforehand and updated the firmware for both transmitter and receiver right out of the box like sugested. I used the scan option to search for the best channel with less interference. It worked well for about 10-15 minutes. Then the LED started to turn off and on. Persistently every few seconds, making it completely useless. I turned the unit off and back on and it did the same thing: Worked impecably well for about 10 minutes, than the same problem. I really think it could it be defective. Already sent a ticket to support. Can I try anything else before returning it? tried turning off all wifi devices, as well as diferent 9v power supplies, besides the included usb power supply. I think it's a great product but it seems something in production or quality control isn't going well, since more than a few people are buying defective devices. Or just bad luck on my side?
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