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About peilunxi

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  1. Hi all, My registration attempt for my new Helix floor unit fails with an error saying that my ESN could not be verified. I tried a couple troubleshooting steps: 1) I checked the typing and payed attention to where numbers and letters should go. 2) I changed browser and gave another try 3) I made sure my category selected was correct (the 21HDF prefix autocomplete matches what is on my Helix unit). And still, I got the same error. I purchased the Helix unit at the end of November. Please help with advice and suggestions. I greatly appreciate it! Thanks
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