fractalist

Update: I managed to get around this situation by switching to Mac, using the Helix Stadium app connected over USB-C while having WiFi disabled on the Stadium unit. Firmware update process was straight forward and without issue. After the unit booted with the new firmware, it was easy to connect it to WiFi and also the account login step came up with the QR code and 6-digit login code. What a contrast between the Mac and Windows experience! I'm now wondering if the new firmware will eliminate the bugs that caused the poor Windows experience (though I have yet to troubleshoot the "failed" Helix ASIO driver). Thanks!

Brand new user - ran into multiple problems setting up my unit (Windows), and tried *all of the above* to get past them: * QR code for login is blank and login using userID/password doesn't work. Toggling WiFi connection, rebooting, etc does not resolve * Download on the unit (following the prompts) fails with Error code -16 * Installation of Stadium driver results in an inoperable "Helix Stadium Bulk Driver" in Device Manager. Attempting to update the driver results in "install class is not present or invalid ". I had installed the Stadium ASIO driver prior to the Stadium driver as directed. * Launching Line6 Central shows only my computer, not the Stadium * Stadium app on Windows does detect (and work with) my Stadium device, but when choosing the update option, it does not show an available update that I can proceed with. So, I have tried all these things: timezone manual, toggle WiFi on-off, copious reboots, installing drivers, Line6 Central, connecting via USB-C, not connecting via USB-C. I get the sense there are multiple competing bugs at play here. How do I make sense of all this - where do I start to untangle this? Thanks in advance for any help! Stadium Driver Version 0.0.3 Released 12/17/25