yes i have, and i finally got it to work, I don't know, but for whatever reason. the usb firmware wasnt updated, and because of that, line 6 monkey wasnt able to detect it and i had everything except the usb firmware. Not only that but the reinstall button was greyed out so i couldnt update it, then I changed the wire to a different one, and i was able to update the firmware for the usb. (i was using the original wire first then i switched it)