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Seranaea

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Everything posted by Seranaea

  1. my helix floor was updated to—day to 3.01, but my Helix edit version 3.0 (the latest available download) will not start on Win 10. tried the above countermeasures to no effect. also cannot uninstall this from Win10 via the uninstaller program. what is the current countermeasure for this ? versions previous to this worked with no such issues... ~S~ addendum— having read the earlier postings of this issue from version 2.72 up, i realized that since version 2.70 worked fine that the —build— of Win 10 is the issue. the build version i had was 1903 (pro). i updated to build 20H2 and now Helix Edit functions as expected. prolly will work with build 2004 as well. hope this note helps for those seeking an effective fix for this, the developers are assuming "all" Win —build— versions are up to date— not just those "mandatory" updates folks are most familiar with... Seranaea happy now :) s jones
  2. this also occurred with my Helix during the firmware update, your solution worked just as indicated here— Windows 7 Ultimate on Asus G73 sw, latest win updates. Many Thx ~S~ Seranaea Jones
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