I need urgent help! I tried to update to 2.81 following all the instructions but something went wrong. The process got stuck for 3 hours and I had to close everything, hoping that I could reset the device. Now I try to reset the factory settings and it's impossible. Line 6 updater doesn't recognize my Helix. I have tried with 6 &12 footswitches and the screen displays the message "Entered Update Mode!", but the updater won't recognize any device. I have tried with different USB cables, in EVERY USB port in the PC, and it doesn't work.
I have read every thread about this, but nothing seems to work.
I have a very important gig tomorrow and if I don't fix it I am in trouble.
Thanks in advance.
