Hello.
I am Japanese.
Sorry for inappropriate English.
I found the only way to solve this problem.
That is to update from
helix native ver1.00 to 1.70 Uninstall your helix
↓
Authenticate your computer with the LINE6 license manager
You can work around the problem
by starting 1.00, authenticating, and updating to 1.70.
I'm having problems with versions after 1.71
I hope this way will help you.