Hello everyone,
I hope someone out there can help me with this.....?
I've only had my Helix for a little while and whilst adding presets to SETLIST 5, I have found that from PRESET 27A it will not keep the preset name, though has on occasion kept the blocks for that preset.
Also just found today that when copying a preset in to any available slot (from PRESET27A-PRESET32D), I get an error saying 'FAILED TO PASTE ON OR MORE PRESETS...Unknown communication error: error code - 8200 and then this message 'Failed to get preset names. Service is not online. Code 8207, and the screen on my Helix goes blank. I can turn it off and on again and all presets are restored (inc SETLIST 1-5).
I use SETLIST5 for all new imported presets to try out and the other setlists for my main patches but worried this could be a bug that may affect the rest of the machine. Also losing space to put new presets.
I'm updated to 2.8.1
Any help or advice would be greatly appreciated.
Thank you,
Bob