I assume that when you attempt to open the HX Edit app, nothing happens? The first thing to check is that you have no removable media installed. That means (temporarily) remove all cards from card readers, and in some cases, you may have to remove any USB connected drives and other peripherals (e.g. control surfaces, midi keyboard, etc.)
Why? It seems that upon launching HXEdit, the application checks the comm ports for an attached Helix device. If the software encounters anything other than the Helix it stops loading.
After loading the HX Edit, you can replace all the previously removed hardware. Unfortunately, until this error is fixed we will have to do this each time we run HX Edit.
Good luck!blockquote widgetblockquote widgetblockquote widget