metamito

Just noticed that i was covering the ventilation holes underneath, since i am using the helix on a pedalboard. Perhaps overheating caused it? Idk, its weird. It happened when i did something in the "MODE" menu

Thank you for the reply! And sorry for the clickbaity title I was very frustrated at the moment. The first question im not sure what it means I am on 2.81. Everything is backed up yes. Was wondering if this is a common glitch or if i should be worried...

Hey everyone. So i just spent 1200 EUR on this top quality piece of technology, yet 2 days in i'm already facing a HUGE problem. I seriously hope I am being stupid and pressed some wrong button . Basically, i was at my band practice, and all of the sudden the parameters (like time, gain, depth etc) on the pedals wouldnt change on the screen, however the sound changed. Also, when i pressed buttons, the lights wouldnt change, even though i could hear the pedal turning on or off. I tried creating a new preset and added just 1 pedal and the same thing happened. I turned the helix off and back on and it went back to normal. HOWEVER, this is no fix. If this happened to me during a live set, i would be f***d. Am i being stupid? Did I do something wrong? You help is much appreciated.