buckd22

On 11/14/2019 at 4:41 PM, thomasDS said:

As Ibanez19 says, this problem is still occurring in 2.82. A few minutes ago I got stuck in preset mode, I couldn't enter stomp or snapshot mode. I've also encountered problems on the main display, where blocks aren't shown but are even black (so the signal chain lign shows broken) and I've also had the little displays above the stomp switches in different modes (some showing presets, others showing stomps or snapshots)

 

 

I'm having the same issue getting stuck in preset mode.  I'm on 2.82 also.  This is a problem when I have to hard boot the Helix mid set.  I use my Helix for a LOT of gigs.

I need this fixed ASAP.  

Please!

Ok, thanks for the response guys.  It was user error.  : )

This is where it breaks down for me:

http://line6.com/software/

I can't find the Helix Editor amongst the drop down menus.  

​It seems to infinitely loop me back to the same page.

I'm sure I'm doing something wrong...

ok, I can't seem to figure that part out.

can you send me a link directly to the download?

So, as I understand it, installing the Line 6 Updater 1.1 should also install the latest version of the editor.  It's not working.  I'm running El Capitan and I've deleted off the old version of the updater and the Helix Editor.  

I was able to update the Helix to 2.1 but I'm not getting an editor installed.  

I'm sure this is user error...but how do I get the Helix editor installed?  

Thanks,

Chris