bobwohler

I appreciate the perspective you bring and I do assume that many equipment manufacturers are smaller rather than larger but this is a rampant issue across many types of tech companies. This isn't the pre-internet days. There are real dangers out there that can bring all kinds of bad actors into the lives of customers that can't afford to have a dedicated MacBook or iMac on which they can isolate all of these risks. If a company wishes to leverage internet technologies in their products, they need to be sure their customers are safe first and foremost. Working in IT and dealing with the constant threat of bad actors has taught me that everyone, customers and vendors alike, need to take these threats seriously.

You know, it's ridiculous that given the dependency on software these days for creating music that those software vendors can't be more responsive and plan ahead a little better for upgrades. It's not like Apple just randomly puts out new OS versions every year and everyone is surprised. This industry, including Line6, needs to get much further ahead of the curve. Working in IT myself I thoroughly understand the need to keep up with these new releases given that security and better ways of protecting data are just as important than getting the latest consumer features. It's irresponsible to continue to be so far behind all the time. Given Line6's stature, you would assume they are partnering with Apple and getting insights into roadmaps, etc. through the Developer program. Hopefully this industry will get their act together as we all move further and further into the digital world. It's ripe for disruption for agile companies that can build a better mousetrap and deliver updates much more quickly <end soap box>

I have the a Helix with a PowerCab 212 as well. The only similar thing I've run into is when I'm using snapshots with a preset, when I switch to that preset it can generate a burst of volume then settle down like you described. I've solved it for the most part by saving the preset with the snapshot I want but the volume level down to 0. I no longer get that burst but you have to obviously be aware that your volume is off. I suspect this would also happen if using just straight presets without snapshots and could also be solved by saving the preset with the volume down. Hope that helps.