ovaltine52

Roger that.

Well, FWIW I'm much appreciative of you being the 1st (that I know of) to post the issue on YT. Believe me, I VERY WELL know how you feel & am sorry you're going thru this. I know they're looking into the matter, but in the real world, if something you're trying to rely on causes something as serious as you LOSING WORK, sorry, but that's unacceptable. Truth is, I'm a little more disappointed in the fact that they couldn't get the "app editing" to fly. And though I'm about as "user" as it gets, I honestly think there's a confusion between editing/saving with the Firehawk buttons & editing/saving with the app (Bluetooth) at the same time which was how I was using it when things went south. Yeah, I'll likely get in line for Helix since it's more akin to the X3's & HD500's & X's, but for now, I stick with my trusty X3's. I think the "answer" is going to be the ability to edit parameters with your feet, which makes most sense, though the app editing was finding its place in me until the unit (Firehawk) kept tanking. If I can be of some encouragement, I see you use a JTV-59. I'd never desired to jump on the Variax bandwagon from the get go until 3 days ago when one of my students brought in a new, black Variax Standard. SOLID AS A ROCK. Loved it! I rode it fairly hard & came away impressed with sound/playability/construction both the electronics & the guitar itself. Just might have to do one of those down the pike. Again, I'm so sorry that you got caught in that, & I do hope they can get app editing & button editing to be friends which again IMO is a major problem if not "the" problem. Meantime, we gotta do what we gotta do. :-/ Hope your trails get smoother/happier, bond19.

Well, I'm out for now. Firehawk's flyin' back for a refund. I do intend to revisit it at a later date. The concept is terrific, & when it was working right, excellent. And because I have 2 X3's as my main pedalboards, I'm definitely not closed to a revisit. Though I'm aware that I can turn factory presets into user presets, it still needs more room for user presets, & delay times need to be buttoned down tighter as can be done with the X3 & the HD500 & X. Thing is, where I'm coming from, though others can afford to do workarounds & reinstalls, I can't. Leaving that there. I do hope line6 will GET ON IT for Uall. Peace……OUT.

Hey guys: I've done NOTHING concerning downloading. The problem is happening to me on USER presets. Making my own, change banks, it tanks. Maybe down the road as the concept is great & fantastic when it's working. Otherwise, totally unacceptable in any situation. Firehawk's flyin' back to the dealer. :-( Thankew again, bond 19.

Woah! 1st off, I MUCH APPRECIATE you recording that & posting on YouTube. A tip of the ball cap to you on that. You had a much worse problem than I in that your unit screams bloody murder when it goes down. Mine just goes lifeless, not that that's any better. Wrong is wrong whether it screams or says nothing. Since I saw your reply 1st before anyone else (line6 or Sweetwater), here's the way I went: Because I managed to save my tones to the app, what I did was a factory reset, then I put my tones back on the banks/buttons I wanted (saved to the hardware). From that point, I was going from bank to bank fine, then it went "A/D lights of death" on me twice after restarts (unit off/on). Thing is, seemed like the unit was getting progressively better on each restart to the last time where I was hammering the buttons rather aggressively, & it didn't flinch. So when I last turned off the unit, it was working correctly. That's not to say it's out of the woods. I'm going to try a test where my phone's off & see if it'll handle some quick changes, whether or not a "bad patch" still exists or that the hardware likes what's in it so far. I'll keep everyone posted. MUCH THANKS, bond 19.

Similar, but with me what happens is after the update & after 2 hours of successful programming, if I press ANY button to change a program, the unit goes dead with the 'A' & 'D' lights a steady red. Being a previous X3 user, all this started happening when I tried to save a user preset from one bank to another with a slight change. Once I saved it (manually), it was there, but press to use it, unit goes dead/blank, 'A' & 'D' lights burn steady. I've got a support ticket into line6, & it's going back to Sweetwater 1st of the week. I don't think it's a Bluetooth problem as it will act up directly from the hardware without Bluetooth. Yep, frustrating for sure.