I hear you Bearjamin. I want to love this amp—bought it about a year ago after looking at a few alternative options—but it just seems to get in its own way. Great potential, poorly realized. Still, after a bit of trawling around the web I did discover today how to change the default preset sound. Not sure why Line 6 didn't think that would be useful info to include in the manual, but there you go. Even this small discovery should hugely improve my enjoyment of this amp, which otherwise was well on its way to becoming just a large and expensive bluetooth music player ;-). Albeit quite a good one.
