pundix

Got it! Turns out it was something very simple; I was mistaking the first 0 in the number as an O. Thanks for the help, Ron

Silverhead, A great suggestion, but it didn't work. The registration page still returns the error below. There was an error processing your submission.ESN could not be verified. Please confirm the supplied USN. ( Error: 523)

Greetings, I purchased a used Helix Rack from Guitar Center and I am unable to register the product. I have successfully registered Line 6 products in the past, but when I enter the serial number of my Helix the website errors out. Also, the site wants me to register the product before placing a support ticket which pretty much kills any support for this issue. Help! Thanks, Ron