I just received my helix LT yesterday, downloaded the newest HX editor and tried to update the unit as recommended. Got stuck with the error and reboot situation I’ve read about, so I tried different USB ports and cables, tried the reboot while holding fs 6+12; nothing worked. Now my helix has stopped starting up altogether. It no longer shows the booting screen, all I see is flickering pictograms (see included video), and it doesn’t respond to any reset boot I try. Help? I’m on the brink of returning it as a faulty device.
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