Imyourcluster

Thanks for the reply. I understand that the volume of my headphones can impact the level of what I hear during monitoring. However, I still don't get why the recorded signal ends up being lower in volume compared to what I hear during monitoring. I also wonder if the recording is happening with a different gain level compared to what I hear, or if it's merely a difference that reflects in the monitoring.

Hello everyone, I'm experiencing a puzzling issue with my Helix Floor from Line 6 and I was hoping someone here could provide some guidance. When I connect my Helix Floor to my computer via USB and use it as an audio interface, I typically connect my headphones to the "Phones" output on the Helix Floor. when I set the output on the Helix Floor to "USB 1/2," I can only hear the audio if I enable the track monitoring in my DAW (Cubase Pro). However, when I set the output to "Digital," I can hear the signal even if the track monitoring within Cubase is turned off. So far so good. Here's the problem: when I choose the "1/4" output, I can hear the signal, but it's at a lower volume compared to when I select "Digital." Strangely, when I choose the "Multi" output, the signal is significantly louder, as if the volumes of both the 1/4" output and the Digital output are being combined. Is it normal? The issue arises when I start recording in my DAW; the recorded signal is noticeably lower in volume than what I hear in my headphones (when I'm in "MULTI". Unfortunately, there seems to be a mismatch between the audio I'm hearing and what is being recorded. I've checked and adjusted the recording levels within my DAW, made sure the input gain on the Helix Floor is set appropriately, and verified the routing settings. I've also checked the volume settings on the Helix Floor and within Cubase, but the problem persists. Has anyone encountered a similar issue or have any suggestions for troubleshooting steps? Also: Is there anyeay to set the output type (multi, digital, USB 1/2 etc) in global settings? I'd greatly appreciate any assistance or insights you can provide. Thank you in advance for your help!

anyone? I found an old post about this but nobody answered

Hi, While using Helix Native on Cubase Pro 12 I can clearly hear my direct input along with the wet signal, not really nice. If I try to record something, both dry and wet signal are going to be recorded. I don't have any problems like this using other VST plugins. I've recently updated HN to the latest version, can't tell if this problem occured before the update. I tried different impedance settings, preamps (Focusrite, API, Neve) but nothing seems to solve the problem. Any help? I've attached an audio sample of the issue System I'm using: Macbook pro 15" mid 2012 - OSX 10.15.7 the audio interface is linked to mac via Firewire Cubase pro 12 The audio track is set to mono (with stereo out of course) There is only Helix Native as insert (mix 100%) project settings 48khz - 24bit example.mp3

I’m considering buying a new helix floor, but I’m afraid to regret my purchase because I feel like it is going to be a new helix floor released soon… what do you guys think? is it about time?