I definitely have this problem. I'm using Macbook Air, running Catalina OS with Intel processor. Had no problems with connecting when newly purchased and updated to rev 3. No problem at all... I recently updated to Helix edit and HX floor 3.5. Now, 3.5 has all of the updated features and works well without connecting to a laptop. Connection to the laptop is very intermittent, however. Also, it may connect and I while in an editing situation, and the HX will disconnect, then HX Edit cannot find the Floor unit. I have tried 3 different USB cables and convinced its not these, or the USB socket on the laptop. Help!
Thanks for any help you can offer.
