A more concrete question, have you tried doing this from another phone? That has never been used or logged in.
For marc1976; I noticed that you write quite hard in English, for me this was also quite hard, I think you should try
https://edubirdie.com/proofreading-services because this proofreading service helped me a lot to learn the language and how to write in English; I used to write and these guys corrected me very well and showed me the mistakes and through this I managed to learn the language and how to write it.