I purchased (on the Line 6 Marketplace) some presets (the Bumblefoot Return) but when I try to import them into my Helix floor, I get a message:
"HX Edit was unable import this preset because the required license was not found.The following product packs are available from the Marketplace. *67440".
I logged in to my Line 6 account and can see the purchase of the presets, but I can't import any of the presets.
I have updated Helix Edit to the most recent version, as well as my Helix, and logged in both on Line6 (where i bought the preset) and on HX Edit but nothing works to get these presets.
Any help?
