Another Firehawk owner who'd like to see some support!
C'mon Line 6, it's the 21st century. We bought this product exactly because of the promise of connectivity. Inclusion of Bluetooth and cloud made it seem like you were going to stand behind this product for a long time. You did three updates in the first four months, one update a year and 8 months later, and we're now just two weeks shy of two years since the last update. (Weak round of applause)
Fix the looper, give us some new amps or cabs or effects, show us something! Every updateable device on the market continues to get updates, whether it's phones, tablets, computers... the Firehawk should too!