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hoospie

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  1. Four of the plastic corners on my new Catalyst 60 have broken. This happened after I laid the amp face up in the back of my hatchback, on a burlap bag, and traveled to a gig and back. Three corners popped off, and one was partly broken but remained on the amp. The glued-in plastic insert that surrounds the controls also became disengaged and slipped out. I have placed other amps face-up in the back of my car and never had a problem with the corners popping off. Amp sounds fine, but this is disturbing. Has anybody else had this problem?
  2. FYI - My attempted conversion to 3.50 failed on a Helix floor. First I updated HX Edit. Then I started the Helix update. About 10 minutes in, HX Edit stopped recognizing the Helix and then stopped showing the update dialogue. I tried three different USB cords, to no avail. I also attempted the recommended factory reset (resetting while holding buttons 9 and 10 down.) Still, HX Edit won't recognize the Helix, and the error "Boot failure. Entered Update Model" remains. I filed a support ticket.
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