bazaxe

Thanks for your reply, I have emailed you back in reply to the local dealers in my area as there aren't any, nearest 340km. Please see my email. Thanks.

I have had my Variax standard for a year and ten months and I notices the selector switch does not turn on the guitar models, the battery is fully charged and working and I have flashed the memory with Line 6 Monkey, Workbench HD sees the changes on the selector but the guitar does not respond when plugged into my amp, only the magnetic pick ups work. Both guitar model and tuning knobs do not switch on when depressed. There must be a faulty potentiometer on it. I noticed it was a gradual decline, it doesn't respond on/off without numerous attempts, now it won't come on at all. I have hardly used the guitar and only did on two tours then it went back into the case. I presume I'll need a spare part to refit but seeing that these instruments aren't normal electrically it'll need to be sent somewhere. The guitar is no use to m now unless I can get it back to fully function. I purchased this from Andertons in the UK, and I live in Spain so it's not so easy to send it back. I'll appreciate it if anyone can advise how to get it working again. Many thanks.

Aha, thanks for your help. It was the v2.30 now v2.52 of edit. It works fine now. Much appreciated for your input and help :-)

I'm not using Native, but I tried the trial version for 15 days, I'll try that and see. I think I uninstalled it. Not optimistic but thanks :-)

I'm getting the same error message code 8312 when trying to import new presets designed for the Helix v2.50, I then updated my Helix to v2.54 and it still is not loading. The error refers to a missing model which should be included in the updates. Anyone know what else I can do. Life should not be this difficult. Thanks for any suggestions.

As a new Helix user I am curious how the best way is to make a dual amp patch template then using either 8 or 4 snapshot to go between clean, crunch and lead tones. I have watched a lot of tutorial videos but I'm looking for a generic patch to cover the basic tones with a variety of effects perhaps some in parallel. I have no idea of how much processing power it mat take up. Will eventually be running it through an FRFR rig but for now it'll have to go thru my mixer L/R. Any suggestions are warmly welcomed, Thanks :-)