johnehlee

Thanks @datacommando that did the trick! I think I did have my HX Effects plugged into a USB hub... but since it was integrated into my PC case, I didn't make the connection that it wasn't near the motherboard. Anyway, cautionary tale to plug directly into the back of the computer! Thanks for everyone's help!

Thanks guys... nothing is working because I'm still getting the error on my HX Effects. I can't get past the error screen and my computer is no longer reading the HX as a USB device.

I updated using Windows 10 PC, no USB hub. I updated from 3.60, so shouldn't be a problem. HX Edit was updated, then prompted me to update HX Effects. Then there was an error message in the HX Edit saying to reboot. After rebooting, I got the aforementioned error message and it has not changed even after factor reset.

Anyone else getting this specific error? I updated my HX Edit to 3.70 and while updating my HX Effects to 3.70, there was a message on my computer saying there was an error. So I restarted my HX Effects and got a "Boot Failure res= -33" and "App Enter" error message. I tried resetting to factory settings holding down the TAP and Footswitch 6 buttons and am still getting the error. Tried plugged in and not plugged into my computer with USB.

Does anyone know if you can add an external footswitch (I'm using a Digitech FS3X) to control effects? For example, I have a looper in my bank, but I rarely use it live. What I wanted to do was have the looper assigned to my FS3X and have it not show on the HX until I press one of the buttons on the FS3X. That way, it doesn't take up 1 of the 6 screens, but when I press the FS3X, it would activate the looper and then give me access to the looper functionality and screens. Basically, I just want an external footswitch to be able to turn the looper screen on and off. Any help?