Hello,
I wrote to you (here because there is nowhere to contact you!) to explain my very great disappointment about your product. I own for 5 years a UX2. Very quickly, the electronics has made default. While on out of warranty, of course. But it still usable usable.
But the most painful point is that every time I want to use it, it takes me 1 hour to setup, update, login, rebooting, update, login, setup again etc ... Why should we install 4, 5 softwares to simply record a guitar???? It is really very painful. I'm a guitarist, musician, my priority is music and not electronic or IT. If every time I want to record my music I lose an hour, is the creativity that goes with. If you sell product to musicians, it is expected for the musicians.
I am very disappointed by this and all the dance that accompanies it. I never would buy from Line 6.
Best regards.