funkywebmaster

Long story short, I called again after work and my refund was processed shortly afterwards. I strongly advise anybody who is still having trouble with the error 8220 that this topic was opened for to call customer service and explain the issue until it is clearly stated to you that your refund IS BEING processed. Best of luck...I'm signing off.

No response here, either. I opened my ticket 5/24 and the status remains "new". I realize the 24th was Sunday and the 25th was a holiday. But it's now nearing the end of the 28th. I e-mailed 'storesupport' as directed on the 26th. No reply. Further, I was told (albeit hesitantly) that it would be processed within 24 hours, not 5-7 days.

No, no, ellendr, I was saying that what they told me to do was what they already told you to do. We're both caught in the same loop. Storesupport is going to tell me to call customer service. But customer service is who told me to email storesupport. This isn't resolved.

FWIW, I just got off of the phone with Line 6 customer service. I was told that they changed the return/refund process as of about 2 weeks ago and the only way to request this now is to send an e-mail to storesupportline6.com

FWIW, I just got off of the phone with Line 6 customer service. I was told that they changed the return/refund process as of about 2 weeks ago and the only way to request this now is to send an e-mail to storesupportline6.com

Error 8220 here, too. I went ahead and bought the Fully Loaded Bundle again anyway so that the sale price wouldn't expire on me. Really they should've just refunded the difference to everybody who was still within their 30 day trail period. What a mess.

I'm getting the same 8220 error when trying to return my Fully Loaded bundle purchased 5/4. I deauthorized no problem but the error comes up after that and after clicking 'Go!' to continue the return process. Went ahead and paid for a new Fully Loaded Bundle at the discounted price so I won't get told it's too late for that when they address my ticket.