I have to say I agree with digital igloo on this. In a world where corporate doctrine is to simply say nothing, his support of the end user in a public forum is a major step for Line 6 and above and beyond in my book. It shows direct involvement and a direct line to the development team. They hear your requests, and like any corportation have rules regarding what they discuss to protect their intellectual property. Really, some of the whining on this and other forums regarding update timing and free stuff and wanting it NOW displays a sad sense of entitlement on the part of some people. Not going to hijack the thread here, but these companies do have a vested financial interest in keeping consumers happy and having one of their employees actively engaged with the users is a step in the right direction that should be recognized.