This happens with my iPad more often than I would like. I seems that AMPLIFi Remote looses the Bluetooth connection easily. I am able to stream music to the AMPLIFi amp, but AMPLIFi Remote has lost it's connection and preset downloads and tone changes no longer work. This is easy to verify in AMPLIFi Remote(iPad). On the left menu in AMPLIFi Remote, there is an AMPLIFi 75 block between Tone Search and Editor. If the AMPLIFi entry does not have the word "Connected" underneath along with the Bluetooth icon just to the right, then AMPLIFi Remote has lost its connection to the amp. Preset and tone downloads no longer work. To correct this, I have to go back to Settings\Bluetooth for the iPad, select to "Forget" the Amplifi device, turn off/on the amp, select the Bluetooth connect button on the amp. After it reconnects, go back into AMPLIFi Remote and shortly it will recognize the amp again. Very annoying. :(