Tried the factory reset, turns out all that does is restore the factory presets but does not restore to the original firmware, and it didn't resolve the issue. Flashed back to 1.0 same issue. Flashed back to 1.02 same issue. Flashed to 1.01 same issue. After all of this noticed that one of the brackets on the kickstand wasn't seated properly, went to tighten the screws and immediately noticed they were totally stripped. Calling Sweetwater tomorrow to setup a return. Super disappointed as the thing totally delivers sonically.