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rborsey

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  1. Hi again SiWattas. Thought I'd replied but apparently it got lost . . .Thanks for your super-detailed reply - sounds like you've tried lots of options and found a good one. Just got to find myself a few more centimes and give it a go . . A bit fed up of my sax sounding like the Sooty and Sweep show (for the oldies who remember it). And apologies to everyone else for having wandered off thread . . . bloody irritating . . . Cheers Richard
  2. Hi - maybe you will get a response from L6 . . . but for what it is worth I have an XDV-75 set with a handheld and receiver and also I have two Relay systems. for my guitars. My TBP12 transmitters for the guitars seem to be received fine by the XDV-75 receiver but my handheld is not picked up by the Relay receivers. Strange but that seems to be the case. I use the XDV handheld in RF1 mode so it shoudl work . . . Cheers from sunny France Richard
  3. Hi SiWatts - your situation is exactly like mine - I have an older XDV-75 HH which works superbly and it was the new set(s) which I had problems with. I have finally got my mic back from the service centre and they have replaced the handheld with a new one which has a completely different serial number and works just fine. I am convinced there was a batch of sets shipped out to Europe with a problem. I would like to think that my last dodgy mic will make its way back to Line6 with détails of its fault but given my experience with the service centre I doubt it very much. Maybe the route for you though will be to raise a support ticket, convince the service folk that there is a problem and send it to the UK service centre who should replace the handheld with one that works . . . Sadly I don't think it likely that Studio Spares will swap only the mic. Little question if you have a moment - how do you use the TBP12 with the saxo - what mic do you use?? I also play sax and am currently using a Samson clip-on which is noisy and not an awfully good sound either (ie not exactly ideal). Cheers from sunny France Richard
  4. Hi SiWatts and my commiserations. Finally it looks as though L6 are starting to take this seriously. I remain with my 3rd XDV-75 in a row with the same problem (you are right not to just get a replacement). This time (via the support ticket system) L6 asked me to send it in to a service centre here in France (not L6 themselves but an authorised centre). The L6 support man said it would be good to get the problem looked at properly. My tests with an ammeter had showed that when the mic was on it consumed about 215 mA and when it was off about 110 mA. Clearly and demonstrably abnormal behaviour. So I sent the mic in (€25 of my money too). That was a month ago . . . . . . my mic is due back possibly today but, now get this, the idiot at the service centre told me he thought this was normal behaviour . . . that €2k Sennheisers did it . . . . that it was good practice to change batteries before a gig . . . . I held my breath and counted to 10 before gently explaining that using a set of batteries every time you use a mic, or removing batteries from a mic between sessions (especially rehearsals) is NOT NORMAL. So much for an authorised service centre. We agreed to differ. Once the mic is back in my hands my support ticket will be reawakened and I will (again gently) suggest that L6 review their service centres and, more importantly find a way to ship me a mic which works when it is supposed to and takes a rest when it is supposed to. ArneLine6 - I do hope you are looking into this - it is clear there is a problem with a batch on sale in Europe. It seems to me though that it is most likely a firmware issue (there had already been a problem like this which led to the 2.01 update). Put new batteries in and don't switch on - no drain. Switch on and off - drain. Cheers from sunny France from somebody who has now waited 3 MONTHS to use his mic and who's patience is wearing out . . .
  5. LATEST UPDATE : After experimenting a little I have discovered that the battery only drains after the microphone has been switched on and is then switched off. So - put in new batteries, don't switch on, leave overnight - batteries still full. Put in new batteries, switch mic on then switch off, leave overnight - batteries exhausted. Put in new batteries, switch mic on then switch off, briefly remove one of the batteries and reinsert, leave overnight - batteries still full. When this product came out there was a firmware fix issued shortly after to resolve a remarkably similar problem "with a small number of units" - I guess once the firmware was running and the mic swicthed off that there was still something running in the background even though the display is switched off. This fix version of the firmware has now been superceded by a new "big" version - maybe the fix was lost . . . Please Line6 take a look at this - I can send my mic into a Line6 support centre in France but my guess is that this not a problem they can solve with a specific unit . . .
  6. Further update. Received my third, yes THIRD XD-V75 from Thomann. Same problem - battery drains even when switched off. Excuse me Line6 but there is clearly a problem in manufacturing - maybe just one batch???? otherwise there would be even more on this thread. Having raised the support ticket Line6 proposed sending the unit to a service centre and since I want to have this microphone and have it work I am, against my better nature, going to do this. Maybe they will do some wholesale replacement of parts or just send me one that works . . . I just hope it can be done quickly as I want to use this damn thing . . . Thomann, it has to be said, have been great. I originally ordered the XD-V55 which had a fault!! I am now on my third XD-V75!! And Thomann have just kept shipping and returning products. Tick for Customer service. I am sure somebody from Line6 is reading all this - I say to you Look into this problem - not everybody is as persistent as I am - many will just say - crap product or crap quality control . . .
  7. Just an update. I raised a support ticket and the response was simply that the unit had a fault and should be sent to a service centre. Since I had just bought it I contacted the vendor Thomann and it is on the way back to them. We shall see how the replacement behaves. In my opinion this seems like a batch of duff units so I hope the next one isn't the same. Don't know where you are Anhyeast but davepickard was UK based - maybe he also bought at Thomann or maybe it was a European shipment . . . It is all a bit irritating - I have an XD-V70 which is great (except for the crappy plastic battery holder on the handheld which has twice snapped - expensively). My story started a month or so ago with buying an XD-V55 which simply stopped working after 3 days - returned it and upgraded to the 75 model, now two bummers and waiting for the 3rd . . . A sad story. I am a long term user with 2 Variaxes, a Vetta, 2 original PODs, a POD XT, a POD X3 and 2 Relays for my guitars. Great product innovation, sometimes quality a bit of a disappointment . . .
  8. It just seems that Don Boomer?? is well informed and helpful . . . Anyway - support ticket raised. It is helpful if problems being experienced by multiple customers get aired (and resolved) here so that everyone can find information.
  9. Me too! A couple of weeks ago I bought an XD-V75 set from Thomann in Germany. The handheld wouldn't switch off reliably (showed OFF and then a second later switched back on). Sometimes it would stay OFF but the battery continued to drain. I checked the firmware version and it was the latest but I noticed that there had been an earlier fix release which was specifically to address the issue ("with a small number of units"). So I tried that fix version - no change. Contacted L6 support who eventually said return the product or send to L6 service centre. Since the product was brand new I returned it to Thomann and a replacement arrived last week. This time the handheld always switches off fine but the battery continues to drain. I think it is time Line6 made an official response to this - I love the mic (I have an XD-V70 also) and I just want it to work without taking the batteries out all the time - it is not cool to set up for a gig and then when you go on stage to have to insert the batteries. This is a product which costs €498 . . . I will raise another support ticket as that is the official route to go but it is time we got to the bottom of this . . . LINE6 please respond . . .
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