Hello, my Helix will not power on, I just get a flashing screen (for a second) and then goes into a black screen. Helix control just have a solid color light not text.
My unit has always been connected to a Furman power conditioner and I did not get any issues with an update. Unit has always been updated using Windows 10 and it has the latest 3.11 firmware.
Has anyone experienced something like this. Where you able to find a solution?
Thank you for your help.