Hi, I'm a newbie to this user group and helix. I have a question that someone here can help me with.
I typically have been using xlr into a mixer with the volume set to about 10 o'clock on the helix. If I swap out the xlrs to 1/4" to my mixer with all settings remaining the same, the volume drops to almost nothing. Both the xlr and the 1/4" are set to line level. So the question, shouldn't the volume remain the same or is this volume drop normal?