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I have got a JTV 69 in July this year to replace a JTV 59. I used a lot of the models from the 59 for recording but thought that the 69 would work better for also using live, I use the trems quite a bit. I got a 69 and the model selector switch was not working and loose so i tightened a nut inside (as much as i could without taking it apart) it is now not loose but does not alway engage or needs a really firm push to activate. Not really the best solution for live work. Also the model sounds all have a sitar like buzzing overtone to them and nothing like the 59. I have tried Line 6 support via the ticket route and was told to talk to the dealer. Did that and still waiting for help 8 weeks down the line. Tried phoning Line 6 UK. Held on for 10 mins even though I was told that I was No.1 in the que. Is it me or is Line 6 support really bad. It is now starting to lollipop me off that I have so much money invested in a guitar that I cant use. It is also making me think negatively about Line 6 products. I am not a moaner but expect prompt customer service in the event of something not working properly. Has anyone had this experience with a 69, is the overtones due to the Trem where the 59 was a hardtail?