I am trying to connect my Spider IV 75 to my computer via the FBV Express MKII pedal so I can use Spider IV Edit. I am running Windows 11 on a Lenovo Intel Core i7 laptop. Both the amp and pedal work as they should under normal operations. Following the instructions to use the Spider IV Edit app, the pedal is already connected to my amp (I leave it connected all the time) and then I connect the pedal to my laptop using a USB chord. I then open the Spider IV Edit app on my laptop and I get the following message on the bottom of the app: "No Line 6 device connected" and there is no communication between the amp and the laptop.
When I connect the pedal to my laptop, the pedal knows that it is connected to the computer, as the pedal display goes blank, as it should when in USB mode. When I disconnect the USB chord from either the pedal or the laptop, the display on the pedal goes back to normal.
Just for the heck of it, I tried opening Spider IV Edit prior to connecting the pedal to the laptop, but I got the same results (as I expected I would since there was no connection from the computer to the pedal when the app was opened).
I have also tried closing and re-opening the Edit app multiple times, but continue to get the same message.
I know the USB cable to be good as I have tested it by connecting a printer to the laptop and the printer is recognized.
Any suggestions?
Thanks,
Lew