Sharing this because I went crazy trying to figure it out, and maybe it’ll save someone else some time.
A few days ago, I tried logging into Line 6 Helix Stadium, but the QR code never appeared. The manual login didn’t work either. To make things worse, the HX Stadium App kept crashing, and I couldn’t update it from my computer or through Line 6 Central.
Ironically, those were the two options the manufacturer recommended when I contacted support.
Since I work in tech, something didn’t add up. Everything pointed to the app not connecting to the server, which explained why the QR wouldn’t generate. Then I thought: “What if it’s the time zone?”
I tried something simple:
Disabled automatic time synchronization
Set the time manually
And… BOOM!
The QR popped up instantly, and I was able to log in without any issues.
Hope this helps someone out there.