Thanks to everyone that steps up to help those that need help (like me)! I’ve had my Helix about 5 weeks and yesterday I made the leap from discouragement to elation with the tones I am getting. I have spent about two weeks really digging into this, asking questions, reading the Forum, other sources, and watching videos, and it finally all came together due to the Forum. I was one of the folks having unwanted noise and a weak/dead tone due to how I was dealing with that. I can’t point to a single thing that “fixed†my sound issues, but I had been doing all my editing with my laptop, and thus had not looked at the Global Settings, apparently only accessible using the Helix. Once I tried some things with those settings, I got where I wanted to be with my tone. It was probably more than just that since I've tried many, many things but the key is that I'm there! Many people said it took months to really be satisfied with their sound so I'm very fortunate. I have a lot more to learn and to try, but at least now I can enjoy playing and experimenting. Thanks! I have another question I will post separately since it has nothing to do with this. If that’s bad Forum etiquette, let me know.