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Forgive me if this has been discussed, but I searched the forum high and low and couldn't find an answer. A little background on me. I have used line 6 products going all the way back to the xt live, and have owned the HD 400, HD 500x, and the HD pro X, so I am quite familiar with the product line and how to get good tones. I also just came from using a Fractal Axe FX 2, so digital modeling is nothing new to me. I just picked up a used Helix today, and it had several great sounding patches from the previous owner. Well, I got to fiddling with it, and while I was playing in the global settings, I think I accidentally turned or clicked something because all of a sudden ALL of the patches sound VERY weak! I wish I could tell you what I did, but my fingers slipped as I was going through the menus, and I have no idea what I touched. I was creating a new patch based on the pv Panama with a mandarin 4x12 cab, and was getting a killer sound with the gain at 3.9. Very full and meaty. Now, I have to crank the gain to 10 and throw a screamer 808 in front just to get a usable amount of gain! This is obviously unacceptable. I have already done a reset using buttons 7 and 8, 9 and 10, and 5 and 6. So basically, this thing should be like a factory fresh Helix as this reset all patches and global settings. Problem is, the gain is still stupid weak! Please help because as it sits, this thing is useless!