jipegonzo Posted April 5, 2015 Share Posted April 5, 2015 hi i bought the vintage hd pack for my HD500 and sure... impossible to install the new firmware 2.6 because it seems it doesn't exist for the hd500 until now...! i'm trying to have my "money back" but it's impossible.. i have a message when i'm running license manager with my hd 500 : "deauthorization pending", by my "line6 account" impossible too impossible to remove it (i've tryed to uninstall all of software... don't works) can you help me , please (sorry for my english... i'm french !) happy easter jp Quote Link to comment Share on other sites More sharing options...
TheRealZap Posted April 5, 2015 Share Posted April 5, 2015 Only line6 directly will be able to help. Click contact us at the bottom of the page and either call or submit a support ticket. The 500 update should be out in just over a week though so it might be worth your wait to hold off. Your call. Quote Link to comment Share on other sites More sharing options...
jipegonzo Posted April 6, 2015 Author Share Posted April 6, 2015 answered by line6 team thxs! jp Quote Link to comment Share on other sites More sharing options...
bjnette Posted April 7, 2015 Share Posted April 7, 2015 Yeah I bought them too not realizing the HD500 firmware update was a couple of weeks after the X versions. You might as well wait a bit Quote Link to comment Share on other sites More sharing options...
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