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XT Pro blank screen..again... and again...and again...


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Second (AND THIRD) verse, same as the first and frankly I'm really sick of dealing with Line6's Quality Control issues. Cold solder joints crimped ribbon cables, defective foil paths, etc ad nauseum. When one pays this kind of price for a unit that's fairly simple (construction wise) as this you'ld expect to NOT have to constantly flash, reboot, safe mode, tap, tweak, unbend, replace, resolder, and all the rest of the INDIGNITIES you put us through with the crappy QC just to keep the damned thing running. And you expect us to buy your new stuff?? I REALLY wanted a variax because I have 9 guitars (and need 2 more) and switching all the time is no fun. But I can't see myself buying the X3 Pro or HD Pro X and Variax with all the crap I go through with your products. The money I've spent trying to stay running is money I could have spent on something MORE DEPENDABLE than the 3 XT Pros now in my junk box along with 2 guitarports and a UX1! Now the 3 mod packs are also useless. Another hundred bucks down the hole!

 

To cut you a break, one XT had the front end blown out by an EMP generated from a nearby lightning strike. The rack was completely unplugged from the wall, but the GUITAR was still plugged in. The strings and pickups acted as an antenna for the emp and blew the input. No, changing the input module didn't help.

 

But I digress...

How can I trust your products anymore??

Is there anything you can say for the products since the XT Pro that MIGHT change my mind??

I REALLY want to believe...

 

Thank you for your attention.

 

Signed,

A Really Pissed Off Customer

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  • 2 months later...

Dear Line 6

I did not use my XT Pro for a period, when I turned it on I too have a blank screen that no amount of hold this button etc when you turn it on, or update the drivers etc with usb or midi leads will fire it into life. I get different triangles showing what needs updated depending on whether I use usb or midi leads. but after hours of trying. I doubt this will ever turn on. Disappointing given this is purely a software issue Line 6 obviously are aware of given the number of people with the same issue on these forums & something Line 6 should have a fix for. Even though the XT Pro is not made any more. Take Apple as your lead for customer support. It pays in the long term. If I do not get my investment both in hundreds of pounds for the unit & the footswitch, and time creating appropriate presets working. It would be hard to not be disillusioned with Line 6, Not something Line 6 would surely wish to encourage with customers?

 

Line 6 Your comments please. Feel free to contact me directly.

 

Ron

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