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Helix USB issue


AeroUSA
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I have the issue where USB keeps losing connection in the helix and the update apps. I can only update the firmware by running in safe mode.

 

Is this an issue for everyone with El Capitan or only a few of us. Tomorrow is my last day to return my Helix to the store.

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I have not had a problem with any updates at all using El Capitan (now using the latest 10.11.2) on my MacBook Pro. Maybe make sure you have the latest version of L6 Updater installed? Also try a different USB port on the Mac and disconnect any other USB devices not needed for the update period??

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