KimB44 Posted February 29, 2016 Share Posted February 29, 2016 I am a new Helix owner. Just had a go at updating the Helix firmware without any luck. I've downloaded and installed in the following order: Helix v1.02 installer,exe line6Driver2Helixv1.77Installer.exe line6Updater1.07installer.exe I'm using windows 10 (64bit) with latest updates installed. Helix app seems to work ok. The updater starts but doesn't get as far as opening a window, task manager shows no CPU activity for the program. I've tried launching with helix connected, and unconnected. No difference. Rebooted, still no joy. I also have line 6 software installed for my pot x3. Some instructions would have been useful. What have I missed? Quote Link to comment Share on other sites More sharing options...
mitch103 Posted February 29, 2016 Share Posted February 29, 2016 I had the same problem yesterday. I just Uninstalled the line6updater, redownloaded and reinstalled it and it worked Quote Link to comment Share on other sites More sharing options...
KimB44 Posted February 29, 2016 Author Share Posted February 29, 2016 Un-installing and reinstalling worked. I'll give the helix update another go tomorrow. I'm guessing I should have restarted before installing the updater the first time. Thanks for the help. Quote Link to comment Share on other sites More sharing options...
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