TLF2007 Posted July 7, 2016 Share Posted July 7, 2016 To Product Management and maybe Marcomm : I don't know how you guys are organized but the website and forum I think could be tied together better. Its confusing because the links the PM uses in the forum instructions ( To the software page) often have different files up there and they haven't made it form the forum page that has the actual downloads to the face of the software website. In the case today the firmware is there but the software isn't and its critical to the install. ( I followed the 2.00 Software link in the forum instructions and the editor still shows as 1.12 on the website.) So, your users that are used to you know they have to ignore what is in front of them and do the usual "is it a beta" search or a "helix" search etc. and dig in to find it as a download on a different forum page...I love the Helix as is so cheers to you. The update worked well. other than one gray/white screen crash while I was really pushing through pages. Hasn't happened again... Quote Link to comment Share on other sites More sharing options...
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