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No output on certain downloaded patches


babowen
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Good Sunday!   I hope everyone is doing ok.

 

While I am certainly not new to Line 6 products, I AM new to the Helix (which I bought last week).  I immediately followed the instructions to update to the latest firmware and am digging it so far.  I have downloaded numerous patches from customtone.  While most of them work, there are a few that don't have any output at all despite being set to multi output.  Nothing through headphones either.

 

Given the ratings and number of downloads for the patches below, I presume others are able to hear them just fine...  Any ideas on what is wrong?

 

http://line6.com/customtone/2203363

http://line6.com/customtone/2195417

 

Thanks in advance!

Brent

 

 

 

 

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