ShayneC Posted December 20, 2016 Share Posted December 20, 2016 Did the updates. Was working fine. Had done a few edits. First thing that happened was my edited title reverted back to the previous effect title, but the effect edit remained. About a week after the update, I fire it up one day, and to my dismay, ALL the presets including all original factory ones in spider 4 edit had vanished, replaced with all titles saying default preset or something. As well, there was no connection with computer or amp, and the tuner lights on the Express were flashing steadily. I've read about this non connectivity issue elsewhere in these forums and it appears there is nothing to be done but buy a new board or pay for the repair?? So this firmware update bug puts your Express into a brain dead coma and Line 6 offers no free support to fix it?? This is a $150 accessory that is now scrap metal?? I mean I loved all the new sounds but now I'm wishing I'd left well enough alone... Please someone tell me there is way to fix this that doesn't cost what the board itself is worth... Shayne Quote Link to comment Share on other sites More sharing options...
fflbrgst Posted December 20, 2016 Share Posted December 20, 2016 Sorry you are having problems. I have read about the same thing happening (but immediately after updating the firmware). First thing is to start a support ticket: http://line6.com/support/tickets/add.html Quote Link to comment Share on other sites More sharing options...
ShayneC Posted December 20, 2016 Author Share Posted December 20, 2016 Thanks for the suggestion. I did that just now. Quote Link to comment Share on other sites More sharing options...
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