Bessant1 Posted August 11, 2017 Share Posted August 11, 2017 Ok, so I got a Helix a little while ago, I't was on an old firmware version 10.6 I believe, I've just downloaded the new software but nothing is happening? I don't have the editor?? can't find that, so my helix is plugged up to my mac with the new software downloaded but i really don't know what to do next.. HELP Quote Link to comment Share on other sites More sharing options...
pbatts Posted August 11, 2017 Share Posted August 11, 2017 Not to be a smartass, but, did you read the instructions on the download page? Quote Link to comment Share on other sites More sharing options...
pbatts Posted August 11, 2017 Share Posted August 11, 2017 The first download at the top of the download page is the Editor 2.21 The second (next one down) on the downloads page is the Firmware 2.21 They both include complete instructions on the same (download) page. Quote Link to comment Share on other sites More sharing options...
Bessant1 Posted August 11, 2017 Author Share Posted August 11, 2017 Yeah, I did, so on my desk top is theLine 6 helix updater and the black Helix update, but what do i do next? Quote Link to comment Share on other sites More sharing options...
Bessant1 Posted August 11, 2017 Author Share Posted August 11, 2017 I try to download the editor but the link just sends me back to the original menu page? Quote Link to comment Share on other sites More sharing options...
pbatts Posted August 11, 2017 Share Posted August 11, 2017 The easiest thing to do would be call Line 6 support and let them walk you through it. Quote Link to comment Share on other sites More sharing options...
Bessant1 Posted August 11, 2017 Author Share Posted August 11, 2017 I think that's best too, Thanks mate.... Quote Link to comment Share on other sites More sharing options...
HonestOpinion Posted August 13, 2017 Share Posted August 13, 2017 Ok, so I got a Helix a little while ago, I't was on an old firmware version 10.6 I believe, I've just downloaded the new software but nothing is happening? I don't have the editor?? can't find that, so my helix is plugged up to my mac with the new software downloaded but i really don't know what to do next.. HELP This is the link for the Helix 2.21 app for OS X for the Helix floor version. This includes the Editor and Updater : http://line6.com/sof...a.html?rid=7445 Quote Link to comment Share on other sites More sharing options...
Bessant1 Posted August 13, 2017 Author Share Posted August 13, 2017 This is great,Thankyou, I've already downloaded this but no sign of the editor....?? I must be doing something very obviously wrong eh? Quote Link to comment Share on other sites More sharing options...
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