el_duberino Posted March 20, 2018 Share Posted March 20, 2018 I'm running HX Edit 2.52 on a Windows 7 PC and trying to create a backup of my HX Effects running the 2.50 firmware. When I click "Create backup," then give it a name, then click OK, it goes through a checklist of three steps, always failing on the last step, citing something about a bad preset. What should I do here? I was able to export my presets individually. Quote Link to comment Share on other sites More sharing options...
phil_m Posted March 20, 2018 Share Posted March 20, 2018 If you notice the percentage of the preset that it's hanging up on, you can generally figure what the offending preset is and delete it. I've had this happen with my Helix, and got it to work by doing that. Quote Link to comment Share on other sites More sharing options...
el_duberino Posted March 20, 2018 Author Share Posted March 20, 2018 5 minutes ago, phil_m said: If you notice the percentage of the preset that it's hanging up on, you can generally figure what the offending preset is and delete it. I've had this happen with my Helix, and got it to work by doing that. I'll give that a try. Can you tell me how to delete a preset? I've actually been trying to figure that one out, as well! The user guide covers using, saving, and naming presets, but that's it. Quote Link to comment Share on other sites More sharing options...
phil_m Posted March 20, 2018 Share Posted March 20, 2018 1 minute ago, el_duberino said: I'll give that a try. Can you tell me how to delete a preset? I've actually been trying to figure that one out, as well! The user guide covers using, saving, and naming presets, but that's it. Â Well, you don't really delete them. You just overwrite them with another preset. So just find a blank one and copy and paste it into that slot. Quote Link to comment Share on other sites More sharing options...
el_duberino Posted March 20, 2018 Author Share Posted March 20, 2018 Gotcha. I tried again and it got to 6%. How do I figure out which preset is the offender? There's 128 slots, so maybe slot 8? Quote Link to comment Share on other sites More sharing options...
el_duberino Posted March 20, 2018 Author Share Posted March 20, 2018 I seem to have gotten it! There were a bunch of factory presets I wasn't using, so I pasted empty presets over those. Then I used copy/paste to rearrange my own user presets. The backup was successful after that! Odd, though, since I didn't clear any of my own user presets. I wonder if it was one of the factory presets causing the problem. Quote Link to comment Share on other sites More sharing options...
phil_m Posted March 20, 2018 Share Posted March 20, 2018 4 minutes ago, el_duberino said: Gotcha. I tried again and it got to 6%. How do I figure out which preset is the offender? There's 128 slots, so maybe slot 8? It would be either slot 7 or 8. Quote Link to comment Share on other sites More sharing options...
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