hd500x KERNAL_SECURITY_CHECK_FAILURE on win10

jozinzbazin · August 17, 2018

Recently the system has been started to constantly crash with no known reason. The bug is ended in ntoskrnl.exe, but whoscrashed and windbg has suggested the error in the L6PODHD5SE64.sys. The pod is plugged to PC via the usb cable. In most cases the system sound was trough the line6 and there was some daw opened with hd500x asio driver as main sound device. The pod has the latest driver version installed (4.2.7.6) similar to other apps have.

The error is

0x00000139 00000000`00000003 ffffe106`11155e00 ffffe106`11155d58 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+1640e0 x64 ntoskrnl.exe+1640e0

Now to the question: how to solve this issue, may be some drivers are available at moment?

Any help is appreciated.

joel_brown · August 17, 2018

Do you have other sound drivers loaded such as ASIO4ALL.sys ?

jozinzbazin · August 17, 2018

Not at all, only pod asio drivers

Similar problem had been appeared on my friends pod hd pro x. But that time we just thinked it's due to very old hardware of their PC. But in my case I have AMD ryzen system with 32GB memory onboard

Here is some exception info derived from memory dump by windbg


BASEBOARD_VERSION:                        

DUMP_TYPE:  1

BUGCHECK_P1: 3

BUGCHECK_P2: ffffe10611155e00

BUGCHECK_P3: ffffe10611155d58

BUGCHECK_P4: 0

TRAP_FRAME:  ffffe10611155e00 -- (.trap 0xffffe10611155e00)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffffbd8c48cf5cb0 rbx=0000000000000000 rcx=0000000000000003
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8023312736c rsp=ffffe10611155f90 rbp=ffffe10611156029
 r8=ffff800000000000  r9=ffffad81b7ec1180 r10=0000000000000001
r11=0000000000000002 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po cy
nt!ExAllocatePoolWithTag+0x161c:
fffff802`3312736c cd29            int     29h
Resetting default scope

EXCEPTION_RECORD:  ffffe10611155d58 -- (.exr 0xffffe10611155d58)
ExceptionAddress: fffff8023312736c (nt!ExAllocatePoolWithTag+0x000000000000161c)
   ExceptionCode: c0000409 (Security check failure or stack buffer overrun)
  ExceptionFlags: 00000001
NumberParameters: 1
   Parameter[0]: 0000000000000003
Subcode: 0x3 FAST_FAIL_CORRUPT_LIST_ENTRY

CPU_COUNT: 10

CPU_MHZ: bb8

CPU_VENDOR:  AuthenticAMD

CPU_FAMILY: 17

CPU_MODEL: 1

CPU_STEPPING: 1

BUGCHECK_STR:  0x139

PROCESS_NAME:  POD HD500X Edit.exe

CURRENT_IRQL:  2

DEFAULT_BUCKET_ID:  FAIL_FAST_CORRUPT_LIST_ENTRY

ERROR_CODE: (NTSTATUS) 0xc0000409 - <Unable to get error code text>

EXCEPTION_CODE: (NTSTATUS) 0xc0000409 - <Unable to get error code text>

EXCEPTION_CODE_STR:  c0000409

EXCEPTION_PARAMETER1:  0000000000000003

ANALYSIS_SESSION_HOST:  UZZER-PC

ANALYSIS_SESSION_TIME:  08-17-2018 12:27:27.0704

ANALYSIS_VERSION: 10.0.17134.12 amd64fre

LAST_CONTROL_TRANSFER:  from fffff80232fee9e9 to fffff80232fe30e0

STACK_TEXT:  
ffffe106`11155ad8 fffff802`32fee9e9 : 00000000`00000139 00000000`00000003 ffffe106`11155e00 ffffe106`11155d58 : nt!KeBugCheckEx
ffffe106`11155ae0 fffff802`32feed50 : 00000002`29678000 00000013`00000000 00000000`00000001 00000009`031ff31b : nt!KiBugCheckDispatch+0x69
ffffe106`11155c20 fffff802`32fedd37 : ffffbd8c`53a13c98 00000000`07737800 ffffbd8c`53a13c98 ffffd08e`000000b8 : nt!KiFastFailDispatch+0xd0
ffffe106`11155e00 fffff802`3312736c : ffffffff`ffffff00 00000000`0000e310 0a000004`612f2921 00000000`00000000 : nt!KiRaiseSecurityCheckFailure+0xf7
ffffe106`11155f90 fffff802`32f957ff : ffffbd8c`00000000 00000000`00001000 00000000`00000041 00000000`00000000 : nt!ExAllocatePoolWithTag+0x161c
ffffe106`11156090 fffff802`8b919508 : 00000000`00000000 00000000`00000000 ffffbd8c`53353b00 ffffbd8c`49748800 : nt!ExAllocatePool+0xf
ffffe106`111560c0 fffff802`8b92079d : ffffbd8c`4c58e000 00000000`00001050 ffffbd8c`4c58e000 ffffffff`fe363c80 : L6PODHD5SE64+0x79508
ffffe106`11156140 fffff802`8b91ff5f : ffffbd8c`507b5c40 ffffbd8c`4bdd6630 ffffbd8c`4bac8778 00000000`80000005 : L6PODHD5SE64+0x8079d
ffffe106`11156170 fffff802`8b8bbd10 : 00000000`00000000 ffffbd8c`4bdd6630 ffffbd8c`4bac8778 00000000`00000000 : L6PODHD5SE64+0x7ff5f
ffffe106`111561a0 fffff802`8b8bb0e4 : 00000000`00000000 ffffbd8c`49748000 ffffbd8c`49748848 ffffe106`11156340 : L6PODHD5SE64+0x1bd10
ffffe106`11156210 fffff802`8b8ba833 : ffffbd8c`4bac8778 00000000`c0000001 00000000`00000824 00000000`00000000 : L6PODHD5SE64+0x1b0e4
ffffe106`11156270 fffff802`8b8a93bf : 00000000`00000000 00000000`00000008 ffffbd8c`49748000 ffff8ff1`43820410 : L6PODHD5SE64+0x1a833
ffffe106`111562d0 fffff802`8b8b6700 : ffff8fc7`ef631238 ffff8fc7`e3f7b188 ffffbd8c`4bac8670 fffff802`32eb92a7 : L6PODHD5SE64+0x93bf
ffffe106`11156350 fffff802`8b8a3f76 : ffffbd8c`48e2c5e0 fffff802`8b9672b0 ffffbd8c`49748000 00000000`000001a0 : L6PODHD5SE64+0x16700
ffffe106`11156380 fffff802`8b961e7b : ffffbd8c`48e2c5e0 fffff802`8b96e115 ffffbd8c`48e2c5e0 00000000`00000000 : L6PODHD5SE64+0x3f76
ffffe106`111563b0 fffff802`8b96e5b7 : ffffbd8c`48e2c5e0 ffffbd8c`4bac81a0 00000000`00000105 00000000`00000000 : STREAM!SCIssueRequestToDevice+0x153
ffffe106`11156400 fffff802`8b96ea93 : ffffbd8c`53353ba0 ffffbd8c`53353ba0 ffffbd8c`00000000 00000000`000002aa : STREAM!SCSubmitRequest+0x12f
ffffe106`11156470 fffff802`8b9730b7 : 00000000`ffffffff 00000000`00001001 ffffbd8c`4bac8050 ffffbd8c`54d3e010 : STREAM!SCMinidriverDevicePropertyHandler+0xef
ffffe106`11156500 fffff802`8cf53e05 : ffffe106`00000005 00000000`00000000 ffffbd8c`4ec9d700 ffffbd8c`4ec9d700 : STREAM!StreamClassMinidriverDeviceGetProperty+0x17
ffffe106`11156530 fffff802`8cf53a0b : 00000000`00000824 fffff802`0000000e ffffbd8c`4f7d01e0 ffffbd8c`53a13d78 : ks!KspPropertyHandler+0x3e5
ffffe106`111565a0 fffff802`8b973250 : ffffbd8c`53a13d78 00000000`008fd824 00000000`00000001 00000000`00001860 : ks!KsPropertyHandler+0x1b
ffffe106`111565f0 fffff802`8cf53fe5 : ffffbd8c`54d3e488 ffffbd8c`54d3e010 ffffbd8c`4953f470 00000000`00000000 : STREAM!FilterDispatchIoControl+0xf0
ffffe106`11156630 fffff802`8b962d93 : ffffbd8c`4c6673f0 fffff802`8b082549 00000000`00000000 ffffbd8c`53a13e68 : ks!KsDispatchIrp+0x55
ffffe106`111566f0 fffff802`32eb78d9 : ffffbd8c`54d3e010 ffffe106`111567c0 ffffbd8c`54d3e4d0 ffffbd8c`4c6673e0 : STREAM!StreamClassPassThroughIrp+0x123
ffffe106`11156730 fffff802`8b081529 : ffffbd8c`54d3e010 ffffe106`111567c0 ffffbd8c`54d3e4d0 ffffbd8c`4c6673e0 : nt!IofCallDriver+0x59
ffffe106`11156770 fffff802`8b081023 : ffffbd8c`54d3e010 00000000`00000001 00000000`00000000 ffffbd8c`514d1080 : ksthunk!CKernelFilterDevice::DispatchIrp+0xf9
ffffe106`111567d0 fffff802`32eb78d9 : 00000000`008fd824 fffff802`33385020 00000000`00000000 ffffbd8c`4ba9bc00 : ksthunk!CKernelFilterDevice::DispatchIrpBridge+0x13
ffffe106`11156800 fffff802`3334c55e : ffffbd8c`54d3e010 ffffe106`11156b80 00000000`00000001 00000000`00001000 : nt!IofCallDriver+0x59
ffffe106`11156840 fffff802`3334bd9c : ffffbd8c`00000000 ffffbd8c`514d10d0 00000000`00000000 ffffe106`11156b80 : nt!IopSynchronousServiceTail+0x19e
ffffe106`111568f0 fffff802`3334b716 : 00000000`00000001 00000000`00000000 00000000`00000000 00000000`00000000 : nt!IopXxxControlFile+0x66c
ffffe106`11156a20 fffff802`32fee553 : 00000000`746c6644 ffffe106`11156b00 00000000`00000000 ffffd08e`a1393480 : nt!NtDeviceIoControlFile+0x56
ffffe106`11156a90 00000000`696c1e5c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`005eeba8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x696c1e5c


THREAD_SHA1_HASH_MOD_FUNC:  0890717ebb833bea38bd6ab332f6fe2dfbf535fc

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  b317d5f668fd59b3edbfcded6685102a4b090324

THREAD_SHA1_HASH_MOD:  6174dc8a4bb89cc33379cb957eb8bd69f5130297

FOLLOWUP_IP: 
nt!ExAllocatePool+f
fffff802`32f957ff 4883c428        add     rsp,28h

FAULT_INSTR_CODE:  28c48348

SYMBOL_STACK_INDEX:  5

SYMBOL_NAME:  nt!ExAllocatePool+f

FOLLOWUP_NAME:  Pool_corruption

IMAGE_NAME:  Pool_Corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: Pool_Corruption

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  f

FAILURE_BUCKET_ID:  0x139_3_CORRUPT_LIST_ENTRY_nt!ExAllocatePool

BUCKET_ID:  0x139_3_CORRUPT_LIST_ENTRY_nt!ExAllocatePool

PRIMARY_PROBLEM_CLASS:  0x139_3_CORRUPT_LIST_ENTRY_nt!ExAllocatePool

TARGET_TIME:  2018-08-17T00:27:32.000Z

OSBUILD:  16299

OSSERVICEPACK:  0

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:  

USER_LCID:  0

OSBUILD_TIMESTAMP:  2017-10-25 06:06:03

BUILDDATESTAMP_STR:  170928-1534

BUILDLAB_STR:  rs3_release

BUILDOSVER_STR:  10.0.16299.15.amd64fre.rs3_release.170928-1534

ANALYSIS_SESSION_ELAPSED_TIME:  f688

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x139_3_corrupt_list_entry_nt!exallocatepool

FAILURE_ID_HASH:  {8494215d-b8f8-700d-7fe5-d5e588093d7b}

Followup:     Pool_corruption
---------

joel_brown · August 19, 2018

https://wikifixes.com/en/errors/0x/0x00000139/?gclid=Cj0KCQjwquTbBRCSARIsADzW88ziRVLryKSvfLWXOOVVMQBWPwMVVoPoNO7tkJgLTYQOb0tlCbKUELcaAp5YEALw_wcB

This is some good reading about the problem you are having. However I would NOT download their repair software unless you are very sure it does not contain any malware or viruses.

jozinzbazin · August 25, 2018

First of all thanks for your replies. It seems the problem was caused by page file faults. So first I've checked the operating system pagefiles location (this could be weird assuming I have enough memory to do all the things in the same time). So I've enabled the pagefile on both of my disks manually. The problem has disappered at the moment but who knows...

joel_brown · August 26, 2018

Even with tons of memory, Microsoft has always recommended a page file to be created. I used to remember the reason for this but had to use those brain cells for more important things.

lidermman · September 23, 2018

hi , i have this problem , my pod hd500x crashing when open some daw,

the problem is IRQL NOT LESS OR EQUAL l6podhd5se64

i have AMD win 10

Please help me, i need recording with the pod

joel_brown · September 24, 2018

What other sound drivers do you have installed ? Do you have any ASIO drivers installed ?

lidermman · October 11, 2018

hello , no , only pod hd500x

jozinzbazin · October 12, 2018

if you have amd, it's HIGHLY LIKELY you have overclocked the memory. So to overcome your problem you have at least 2 options:

1) reset all your ram settings in bios (speed, voltage, etc) to recommended ones

2) set LLC parameter (load line calibration to more agressive values, eq from 3 to 2). Something like that

lidermman · October 16, 2018

thank you very much, you could teach me how to do it in detail. I have an aw009la hp

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hd500x KERNAL_SECURITY_CHECK_FAILURE on win10

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