Amplifi FX100 AB&C on solid red. Not Responsive.

[chaias79]

Amplifi FX100 AB&C on solid red lights. Both Volume and Wah lights on solid. Bank display blanked out with no lights (no numbers displayed). Bluetooth light on solid. I have updated to 2.60.0 and tried holding down tap and volume as I power it up as well as holding down buttons A&C. I hope someone can help. I have opened a ticket with Line6.

[cbrillow]

Hope Line 6 have been able to assist you!

 

Your message is a bit unclear -- did this failure occur after you updated to 2.60.0, or did you do the update in an attempt to correct the problem?

[chaias79]

Hi. The update was done AFTER the unit spazzed out. It was an effort to fix the issue. Thanks for any help you can provide.

[cbrillow]

Ok, good information...

 

Some more questions:

 

• Is this a newly-acquired device? 
• Bought as new or used?
• Have you registered it with Line 6?
• Was it working ok prior to this?

You might have better luck talking to them on the phone rather than waiting for a response to your ticket. The problem with tickets is, they'll make a suggestion or ask for more information, which can really string things out. I've been able to have a tech on the phone, so we can exchange real-time Q & A, and was able to perform checks while he waited for the results. If you've registered your FX100, you might get a quicker response this way.

 

Offhand, I don't have a suggestion that goes beyond what you've already tried.