Issues updating to 2.82, helix isn't seen.

[Lupenhagen]

I wanted the new update, as i was running 2.71. Went through the steps, everything was going fine, it got stuck half way and didn't budge, i even left it going overnight.

The mistake i made was closing helix updater, and restarting helix. Now it's stuck on the boot failure update screen, and helix updater can't even detect it.

I searched through as much as i could find, tried the reset buttons and what not, nothing i do seems to work. I need help.

[Peter]

1 hour ago, Lupenhagen said:

I wanted the new update, as i was running 2.71. Went through the steps, everything was going fine, it got stuck half way and didn't budge, i even left it going overnight.

The mistake i made was closing helix updater, and restarting helix. Now it's stuck on the boot failure update screen, and helix updater can't even detect it.

I searched through as much as i could find, tried the reset buttons and what not, nothing i do seems to work. I need help.

 

Turn off the Helix and close all line6/audio software.

Reinstall HX Edit (2.82) - When you get to the options section of the install, leave them all checked.

Start the Helix with FS6 and FS12 pressed (update mode)

Start the LINE 6 Updater.

 

(...don't use a USB-HUB, try annother USB-port

if it still does not work use annother computer for the update)

[Lupenhagen]

9 minutes ago, Peter said:

 

Turn off the Helix and close all line6/audio software.

Reinstall HX Edit (2.82) - When you get to the options section of the install, leave them all checked.

Start the Helix with FS6 and FS12 pressed (update mode)

Start the LINE 6 Updater.

 

(...don't use a USB-HUB, try annother USB-port

if it still does not work use annother computer for the update)

That worked! You're amazing!